Click on each of the questons to reveal the answers.

Q1.  Do you offer a breakdown service?
Answer:

Yes. Rentlo provides guaranteed roadside assistance. Our dedicated, countrywide support vehicle will deliver qualified mechanical service with on-the-spot vehicle replacement, should you require it.

Q2.  Do you supply drivers?
Answer:

No. However, we can refer you to a pool of drivers.

Q3.  Do driving conditions affect my choice of vehicle?
Answer:

Yes. Timor-Leste is a tropical region, subject to severe and unpredictable weather systems. Choosing an appropriate vehicle is important. Inform us of your planned itinerary. We can confirm the suitability of your vehicle choice.

Q4.  What insurance do I have?
Answer:

At this time, unfortunately, insurance providers do not offer coverage in Timor-Leste. For this reason, casino Rentlo has developed a Reduced Liability Agreement - an effective method of shared-risk for your rental vehicle. Please ask for more information at time of pickup.

Q5.  Does my travel insurance cover excess?
Answer:

No. Due to the non-insurance status of East Timor, only your Reduced Liability Agreement applies. If called upon, your Reduced Liability Agreement must be settled in country at time of drop off.

Q6.  Is fuel included in the price of my rental?
Answer:

No. Your vehicle is supplied full, and must be returned full. You may refuel with us at drop off. Our fuel prices are competitive with local fuel costs.

Q7.  Can I pay by credit card?
Answer:

Yes. However, Only Visa and Mastercard are accepted in Timor-Leste’s banking system.

Q8.  Is there an additional charge for the use of credit cards?
Answer:

Yes. Local banks charge 5% for the use of credit cards, which we pass on.

Q9.  Do you charge for excess kilometres?
Answer:

No. Your hire includes a genuine Unlimited Kilometre Agreement.

Q10.  How far from the airport is the Rentlo office?
Answer:

Our office is only 700 metres from the airport.

Q11.  Will my vehicle have air-conditioning?
Answer:

Yes. Every Rentlo vehicle has factory-fitted air conditioning.

Q12.  What is the currency in Timor-Leste?
Answer:

US dollar.

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Quick Quote

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  3. East Timor accepts only these credit card types:

    1. Visa
    2. Mastercard
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