Yes. Rentlo provides guaranteed roadside assistance. Our dedicated, countrywide support vehicle will deliver qualified mechanical service with on-the-spot vehicle replacement, should you require it.

No. However, we can refer you to a pool of drivers.

Yes. East Timor is a tropical region, subject to severe and unpredictable weather systems. Choosing an appropriate vehicle is important. Inform us of your planned itinerary. We can confirm the suitability of your vehicle choice.

At this time, unfortunately, insurance providers do not offer coverage in East Timor. For this reason, Rentlo has developed a Reduced Liability Agreement - an effective method of shared-risk for your rental vehicle. Please ask for more information at time of pickup.

No. Due to the non-insurance status of East Timor, only your Reduced Liability Agreement applies. If called upon, your Reduced Liability Agreement must be settled in country at time of drop off.

No. Your vehicle is supplied full, and must be returned full. You may refuel with us at drop off. Our fuel prices are competitive with local fuel costs.

Yes. However, Only Visa and Mastercard are accepted in East Timor’s banking system.

Yes. Local banks charge 5% for the use of credit cards, which we pass on.

No. Your hire includes a genuine Unlimited Kilometre Agreement.

Our office is only 700 metres from the airport.